Pretty sure it’s Sam Altman of OpenAI.

You can see some case study examples on their consulting website.

It is because Apple has been dominant in the premium smartphone market for years, including in China. Huawei have started to make a big dent in that tier in China after eating Apple’s lunch in the lower price categories.

This is a feature that Huawei brought to market before Apple, which was kind of a first. Until recently, they were just following Apple’s innovations. It’s early and I wouldn’t want one now, but I wouldn’t be surprised if smartphones-that-fold-out-into-tablets was the standard by the end of the decade.

I was at a family party where this guy with the largest pickup I’d ever seen constantly complained about how expensive gas was and how it was Biden’s fault. It quickly became apparent that he only drove the thing the hour drive back and forth from his office job. Truck looked like new despite being a couple years old, save for highway tire wear.

Why on earth does he think we should all subsidize his absurd and impractical vehicle’s fuel? And I’m sure he complains about entitled people on welfare.

Part of the issue will be convincing the decision makers. They may not want to document a process for deviation x because it’s easier to pretend it doesn’t occur, and you don’t need to record specific metrics if it’s a generic “manual fix by CS” issue. It’s easier for them to give a support team employee (or manager) override on everything just in case.

To your point, in theory it should be much easier to dump that ad-hoc solution into an AI knowledge base than draw up requirements and budget to fix the application. Maybe the real thing I should be concerned with is suits using that as a solution rather than ever fixing their broken products.

I think there’s good potential where the caller needs information.

But I am skeptical for problem-solving, especially where it requires process deviations. Like last week, I had an issue where a service I signed up for inexplicably set the start date incorrectly. It seems the application does not allow the user to change start dates themselves within a certain window. So, I went to support, and wasted my time with the AI bot until it would pass me off to a human. The human solved the problem in five seconds because they’re allowed to manually change it on their end and just did that.

Clearly the people who designed the software and the process did not foresee this issue, but someone understood their own limitations enough to give support personnel access to perform manual updates. I worry companies will not want to give AI agents the same capabilities, fearing users can talk their AI agent into giving them free service or something.

I saw a local restaurant with its branding on it the the other day. Well, there’s one restaurant I never need to try.

Yep. He wasn’t really reviewing the nuts and bolts, just the drive experience. I didn’t get the impression he got a ton of time with it and only spent an afternoon puttering around. It felt below his standard honestly for thoroughness.

The fragmenting of teams needs more attention. My group uses a follow the sun model that has our team split up across at least seven countries, plus a decent chunk are always contracted through a vendor. Add in remote workers, and it’s very difficult to see an effective way to organize.

It’s definitely become more of a thing in the past 10-15 years. When I was a kid, outside of ice cream there was just Del’s. The hot wiener trucks did not come our way I guess… or they didn’t want to compete with the brick and mortar ny systems.

I’m thrilled with the food culture we have now though. We punch way above our weight when it comes to food.

It tends to be geographic, so if you live in a region that’s able to deal with lactose, you’d have the impression lactose intolerance isn’t super common. But entire regions are lactose intolerant, like Southeast Asia (including China) and about half of India.

Basically anytime you see dairy as rare or non-existent in a region’s traditional cuisine, that’s why.

Yes. 60-70% are the estimate ranges I’ve seen.

Well, there are over 5 billion lactose intolerant people out there. Coffee creamers do typically include a very small amount of milk derivative, but it’s not enough to make a difference if you don’t have a dairy allergy.

If invulnerability means not being subjected to all the forces eventually pulling apart and decaying all matter, I’m still on board. I’ll roll the dice that things eventually find a way to come back around, whatever that means.

Well, immortality and invulnerability are a definite to deal with some existential dread.

Then I suppose insanely rich because you’re going to need a lot of money to make investments on a forever time scale.

I mean, if you’re googling that without even providing a model number, I can excuse the AI choosing to show it. It’s not a mind reader.

I think the Instagram restaurants serving spaghetti in a garbage bin or soup in a beer hat would give that list a run for its money.

Developing standards, best practices, conventions, etc. One of the most valuable people on my team wrote some incredible quality automations a few years ago, and the only coding he does at this point is updates to them when necessary. By volume, he’s easily bottom 5% this year, but we’d be much worse off without his expertise/advise and the fact he advocates for the team.

This is classic shit management metrics. It would take some time for the rot to set in after using a cudgel approach to a team, and by the time it did, the assholes responsible would have fucked off elsewhere with their huge bonuses.

The major reason given is that taxes vary so much in the US by location that it would be onerous for businesses with locations in different areas to print different price tags and advertise prices broadly.

It’s even an issue online because, until you enter your address, the online retailer has no clue what your tax rate will be, and they have to assess tax based on the purchaser’s location. Postal code isn’t always enough, as they can be shared by different cities with different tax rates.

Some areas also vary tax by date (tax free holidays), though I don’t think consumers would care if their total ended up being cheaper than they thought.

A national standard VAT would be the only way businesses might start including tax in price, but there’s no way to do that without a constitutional amendment. States have the power to tax, and they’re not going to stop now even if they receive VAT revenues.

The solutions here don’t seem to really be solutions in my opinion, especially the third one. It’s like if the problem a patent solves was “being able to individually package sandwiches on a conveyor belt” and the solution was “have a machine that recognizes where one sandwich ends and another begins so it can stop and start packaging appropriately.” Like, no kidding, but how?