there’s a special place in heaven for kanban lovers that’s what i always say
crowsby
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crowsby@kbin.socialto
Asklemmy@lemmy.ml•What's with the corporate obsession with customer feedback?
21·2 years agoI work in data analysis and reporting on various feedback systems is part of my regular role. Every company’s data culture is different, so you can’t simply say “X is the reason why they’re doing this”. It could be:
- Maybe they are incorporating the data into agent/product reviews.
- Maybe they are trying to guide product & feature development on a quantitative basis
- Maybe at one point a product manager wanted to be “data-driven”, so a feedback system was set up, but now it’s basically ignored now that they haven’t been with the company for over a year and nobody wants to take ownership of it. But it’s more effort to remove than just leave in place.
- Maybe it’s used when we want to highlight our successes, and ignored when we want to downplay results we don’t like
What I’ve found is that there are a lot of confounding factors. For example, I work for a job board, and most people use the Overall Satisfaction category as more of a general measurement of how their job search is going, or whether or not they got the interview, rather than an assessment of how well our platform serves that purpose. And it’s usually going very shittily because job searching is a generally shitty process even when everything is going “right”.
crowsby@kbin.socialto
World News@lemmy.ml•70 House Republicans voted to cut off all US military aid to Ukraine
865·2 years agoFor reference, that’s 31.5% of all House Republicans. Another way to see it is that 68.5% of House Republicans, which are generally the most extreme breed of Republican, are supportive of US military aid to Ukraine. I’m pleasantly surprised to find support for Ukraine remaining that high.
crowsby@kbin.socialto
Asklemmy@lemmy.ml•Can I filter out posts that contain the word "Reddit" ?
3·2 years agoYou can block communities and magazines that focus on it, which should get rid of the lion’s share of Reddit-related content. It’s been a bit disappointing to see so much low-effort, choir-preaching memes and content flood in. Hopefully the Fediverse can progress to a place where the primary activities extend beyond discussing the Fediverse & Reddit.
crowsby@kbin.socialto
Technology@beehaw.org•Anyone else frustrated by cross contamination from Youtube, Youtube Music and Youtube shorts?
7·3 years agoI dislike the general trend towards platforms feeling compelled to blindly imitate the various interaction mechanisms from platforms. Sometimes I just want to Instagram on Instagram. But then they had to follow-the-leader, so now you can Snapchat on Tiktok, or TikTok on Instagram. Companies are compelled to do many things haphazardly instead of one (or a few) things well.
This is simultaneously coupled with a growing trend towards disallowing any type of UI customization. You will take our experience and you will like it. How dare you want to turn off our faux Tiktok bullshit that our developers spent so many months plagiarizing.
All good. The main negative has been international travel, but generally I prefer to switch to a local SIM card when travelling anyhoots.
crowsby@kbin.socialto
Asklemmy@lemmy.ml•Does anyone else hope the bulk of Reddit stays there?
4·3 years agoSince a lot of the exodus was prompted by conflict, I wouldn’t be surprised to see a higher proportion of folks here who speak conflict as a first language, at least for a while.
I kind of feel like without purposeful and diligent pruning, all online communities sink down to the lowest common denominator. That’s hard to manage since a community is as much a vibe as it is conforming to a set of explicit rules. Personally I like the tildes.net code of conduct, since that’s basically a similar philosophy.

It doesn’t need to have a use case. Use cases are for users and our priorities don’t really rank near the top anymore. It’s mostly cargo cult follow-the-leader product management at this point, so it needs to have the latest buzzwords tagged on like blockchain or machine learning or something-as-a-service so investors will get hyped for it and maybe generate some buzz in the tech industry.